Account Recovery
Lost your favorite fishing rod or high score? Don't worry. Learn how to restore your player profile and in-game progress using your connected cloud save.
We've got your back.
Need help passing a tough level, lost your saved progress, or just want to say hi? Our team is ready to cast a line and get you back into the arcade action.
Common Catch Issues
In-App Purchases
Need help managing a recent purchase like a cosmetic boat skin or an ad-removal pack? We can help you locate missing items in your inventory.
Bug Reports
Did a fish swim backwards or your line get stuck on nothing? Report technical glitches so our developers can squash them quickly in the next update.
Fair Play & Fun First
We are dedicated to building a welcoming, exciting arcade environment for all ages. All Bigcatch Games titles are built strictly for casual entertainment and skill-based fun.
There is absolutely no real money betting, gambling, or wagering involved in our games. If you ever encounter gameplay behavior or mechanics that interrupt your casual fun, our support team is standing by to investigate. Your enjoyment is our top priority.
Privacy Policy
Get in Touch
Email
hello@bigcatchgames.pl
Drop us a line
Our player support desk is open Monday through Friday. We typically respond within 24 hours to keep your arcade fishing adventure running smoothly.
Phone
+48 85 742 61 30Studio Address
Ulica Lipowa 24, Białystok, Podlaskie 15-424, Poland